Shipping Policy
Overview
This Shipping Policy outlines delivery options, timeframes, and collection details for orders placed with Maze London.
Processing Time
Orders are typically processed within 1–2 working days. Orders placed on weekends or bank holidays will be processed on the next working day.
UK Delivery Options
Standard Delivery
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2–5 working days
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£3.99
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Free on orders over £49
Express Delivery
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Next working day (Monday–Friday)
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£6.99
Please note delivery times are estimates and may vary depending on courier services.
Store Pickup (Click & Collect)
We offer free store pickup from our Twickenham shop:
Maze London
5 York Street
Twickenham
TW1 3JZ
You will be notified when your order is ready for collection.
Helium Balloons
Helium balloons are available for collection only and are not available for delivery unless stated otherwise.
Delivery Notes
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Delivery times may be affected during busy periods (e.g. holidays).
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We are not responsible for delays caused by couriers.
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Please ensure all delivery details are correct at checkout.